Job Description
We are on the hunt for a Maintenance Manager to help keep our restaurants safe, sharp, and running smoothly, so our teams can focus on delivering the bold Popeyes experience our guests know and love.
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As our Maintenance Manager, you will play a key role in supporting maintenance operations across our growing restaurant estate. You’ll work closely with the Head of Maintenance, Operations teams and external contractors to manage planned and reactive maintenance, support refurbishments, and drive continuous improvement across the estate.
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*We are hiring a Head of Maintenance and a Maintenance Manager currently into Popeyes*
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If you’re an experienced maintenance or facilities professional with a hands-on approach, strong contractor management skills, and a passion for keeping sites running smoothly in a fast-paced, multi-site environment, we’d love to hear from you.
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What you’ll do here:
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• Coordinate planned preventative maintenance and reactive maintenance across the restaurant estate, using Access Maintain/Pronottn• Ensure restaurants are maintained to company, safety, compliance and brand standardsn• Support rapid responses to maintenance issues, helping to minimise operational disruption and equipment downtimen• Carry out regular site visits and audits to identify maintenance risks and improvement opportunitiesn• Manage relationships with contractors and service providers, including attendance, quotations, work completion and SLA performancen• Support statutory maintenance and health & safety compliance, ensuring records, certifications and documentation are accurate and up to daten• Identify commercial efficiencies, support supplier tendering and negotiations, and help manage maintenance budgetsn• Support site refurbishment programmes, working closely with Operations to maximise budget utilisationn• Maintain maintenance systems, trackers and reporting tools, monitoring KPIs and recurring issues
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What we’re looking for:
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• Experience in a maintenance or facilities management role within a multi-site hospitality, retail, leisure or similar fast-paced environmentn• Experience coordinating contractors, reactive maintenance activity and planned preventative maintenancen• Good understanding of building maintenance, commercial kitchen equipment and UK maintenance compliance requirementsn• Experience using maintenance management systems and reporting toolsn• Strong communication and stakeholder management skillsn• Commercial awareness with a good cost-control mindsetn• Relevant facilities management or maintenance qualifications would be a bonus
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Who you’ll be:
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• Organised and proactiven• Practical and hands-onn• A confident problem solvern• Calm under pressuren• Comfortable managing multiple prioritiesn• A strong communicatorn• Solutions-focused and commercially awaren• Confident working independently and collaboratively with internal teams and external partners
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Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self, and everyone belongs. That’s why we assess each application on the ability to do the job and nothing else.
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