Technician / Workshop Controller (Poole)

We are looking for an organised and proactive Technician / Workshop Controller to oversee the daily operations of our busy workshop. The successful candidate will be responsible for coordinating workflow, managing technicians, ensuring high-quality service delivery, and maintaining efficiency across all workshop activities. This is an excellent opportunity for someone with strong leadership skills, technical understanding, and the ability to work in a fast-paced environment. Key Responsibilities

• Allocate work efficiently to technicians and monitor progress throughout the day
• Ensure workshop jobs are completed on time and to a high standard
• Manage workshop productivity and maximise utilisation
• Liaise with service advisors, parts departments, and customers where required
• Monitor repair quality and ensure compliance with health and safety standards
• Support technicians with technical guidance and problem-solving
• Ensure accurate completion of job cards and workshop documentation
• Maintain strong communication across departments to ensure smooth operations

Requirements

• MOT tester qualification
• Strong organisational and leadership skills
• Excellent communication and customer service abilities
• Good technical knowledge of vehicle maintenance and repair
• Ability to prioritise workloads and work under pressure
• Experience using workshop xcswzye management systems is desirable
• Full UK driving licence preferred

What We Offer

• Competitive salary
• Supportive team environment
• Company benefits package
• Ongoing training and development
• Annual leave / Sick pay / Salary negotiable

If you are a motivated individual with a passion for delivering excellent workshop performance, we would love to hear from you. Contact Steve for more info at Oakdale Garage on…