Job Title: 3rd / 4th Line Engineer
To be considered for an interview, please make sure your application is full in line with the job specs as found below.Location: Bath, UKWorking Pattern: Hybrid (2 Days Onsite)Employment Type: PermanentAbout the RoleWe’re hiring a 3rd / 4th Line Engineer to join a busy Service Delivery team supporting a modern enterprise infrastructure environment.This role combines high-level technical support, infrastructure improvement projects, and BAU operations across cloud, networking, security, and Microsoft technologies.Key ResponsibilitiesProvide 3rd / 4th line support and technical escalation managementSupport and maintain cloud, server, networking, and security infrastructureWork on infrastructure improvement and modernisation projectsManage backups, disaster recovery, monitoring, and security toolingTroubleshoot performance, reliability, and connectivity issuesWork with vendors and third parties to resolve incidents and deliver projectsProduce and maintain technical documentationRequired ExperienceStrong experience across:Microsoft Azure & Microsoft 365Active Directory & Windows ServerVMware infrastructureNetworking, Wi-Fi, firewalls & SDWANVeeam, Zerto & backup solutionsIntune, Exchange Online & infrastructure securityExperience with Aruba networking technologies would be beneficial. xwzovoh Key AttributesStrong troubleshooting and problem-solving skillsComfortable owning technical escalations through to resolutionCustomer-focused with strong communication skillsAble to balance BAU support alongside project workProactive and improvement-driven mindsetIf you enjoy working in a hands-on 3rd / 4th line infrastructure role across cloud, networking, and security technologies, this is a strong long-term opportunity….