Mail Services Assistant Department: Campus Services Salary: Starting from £25,529 Closing date: Thursday 11 June 2026 About the role This role is eligible for the Campus Services New Starter Bonus
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.* (£1,000) and Campus Services Refer a Friend bonus.
The Role of the Mail Service Assistant is varied with responsibility for sorting, processing and the distribution of all incoming mail and parcels.
You could be out and about on our Claverton Down campus, making deliveries and collections or helping students through a customer-focused counter service.
Full details are available on the job description on our website.
Our student parcel collection centre is just one of the great services we provide to our resident students, and we take great pride in providing a great student experience.
Some IT experience is essential as we process outgoing mail utilising modern Franking technology and use modern tracking software and hardware to provide service excellence.
The hours of work are 36.5 hours per week, worked between 08:30 and 18:45 Monday to Friday, and 08:20 to 12:30 on Saturdays.
About you You will demonstrate:– Strong organisational skills– Experience in customer service– Flexibility and adaptability– Clear written and spoken communication– Basic computer literacy– A valid UK driving licence Further information This role is offered on a full-time, permanent basis, 36.5 hours per week.
For an informal discussion about the role, please contact Jason Carpenter, Mail Services Manager, or Jane Hately, Recruitment and Staff Engagement Coordinator.
Please ensure that you submit your application through the University website.
To know more about the department, please see Working in Campus Services on our website.
Campus Services New Starter bonus*.
In addition to the great benefits Campus Services offers, we can offer you a £1,000 bonus.
This is payable the month after successfully passing your six months probation.
Please note, this bonus is pro rata for part-time roles.
This role is also eligible for the Campus Services Refer a Friend bonus*.
If a university staff member has referred you to apply for this vacancy, they may be eligible for a bonus.
Please ensure when applying that you select Referred by current member of staff or note their name when answering the question Where did you learn of this job?’.
The referrer must be noted at the time of application to be considered.*Both bonuses are subject to terms and conditions.
We consider ourselves to be a university where difference is celebrated, respected and encouraged.
We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality, receiving a Silver Athena SWAN award.
We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from underrepresented groups, and value the positive impact that will have on the university.
We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We’re very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, autism-friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you We’re continually expanding our benefits package to better support you and enhance your experience with us, and the below is just an example of some of the many great benefits we offer:– Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work/life balance– Generous employer contributory pension schemes– Cycle to work scheme– Electric vehicle salary sacrifice scheme– Staff discount at Team Bath gym– Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more– Local discounts, including free entry to the Holburne Museum in Bath– A family-friendly workplace– An excellent reward package that recognises the talents of our diverse workforce– Relocation allowance– Visa reimbursement and an interest-free loan to help with the cost of some immigration expenses– Employee assistance services through Health Assured, including access to the Wisdom app Find out more about our benefits on our website and watch the video to hear from our staff about what makes the University of Bath a great place to work, as well as following us on X and LinkedIn. xwzovoh
Be Well at Bath Were committed to creating a health-supporting working environment where everyone can thrive and be at their best.
We offer a range of resources to enable you to do that from your first day here, including:– Staff support groups and networks– A network of Staff Wellbeing Champions– A suite of tools, resources and frameworks that enable you to be at your best and thrive…