Our client, based in East London, is currently recruiting for a Housing Officer on a permanent, full-time basis.
The salary for this position is £38,501 per annum, and the role is office/site-based across local estates.
Duties will include (but are not limited to):
• Carrying out regular estate inspections and identifying issues relating to estate conditions, ASB, repairs, and safeguarding concerns
• Managing tenancy sign-ups, tenancy audits, and tenancy breaches including subletting and unauthorised alterations
• Responding to reports of anti-social behaviour and working closely with residents, police, and partner agencies
• Supporting vulnerable residents through referrals to support services and enhanced housing management
• Monitoring communal repairs and environmental issues, escalating concerns where necessary
• Attending resident meetings, walkabouts, and community forums to promote resident engagement and community cohesion
• Ensuring compliance and fire safety actions are completed in line with legal and organisational requirements
• Maintaining accurate case records and contributing towards service improvement initiatives
Experience required:
• Experience working within housing or estate management
• Experience managing ASB and tenancy-related casework
Skills, knowledge and expertise required:
• Knowledge of tenancy management and landlord responsibilities
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to manage a varied caseload
• Ability to work independently and collaboratively within a team environment
• Good IT and case management skills
Working hours:
• Full-Time – 35 hours per week
• Occasional evening and weekend work may be required (TOIL provided)
Please note that this role is fully site-based and will involve regular travel between estates. An Enhanced DBS is required for this position.
If you are interested in this opportunity, please reply to this email with an up-to-date CV.
James Andrews is acting as an employment agency and business in relation to this role.
Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have complete
…