Employee Relations Specialist

Employee Relations Specialist (UK)

London | Office-Based | Inditex

We are hiring an Employee Relations Specialist to support our UK retail business across multiple brands within one of the largest fashion retailers in the world.

This is a high-volume, operational ER role requiring strong experience in case management, UK employment law, and stakeholder management within a fast-paced environment.

Key Focus of the Role

• End-to-end ER case management (disciplinary, grievance, capability, investigations, appeals, SOSR)
• Managing high-risk and complex employee relations cases
• Providing clear, practical guidance to retail managers
• Ensuring legal compliance (UK employment law, ACAS) and consistent decision-making
• Supporting restructures, change programmes, and business-critical activity
• Conducting weekly store visits – this is a hands-on, field-facing role
• Using data, judgement, and risk assessment to drive outcomes

What You Must Bring

• Proven experience in Employee Relations / ER Specialist / HR Advisor role
• Strong knowledge of UK employment law and ER best practice
• Experience managing high-volume ER caseloads independently
• Background in retail, hospitality, logistics, or other fast-paced environments
• Confidence influencing and challenging stakeholders at all levels
• Ability to work at pace with accuracy and strong attention to detail
• Comfortable in an office-based role with regular travel to stores

(CIPD experience)

What Makes This Role Different

• Scale – supporting multiple brands across a large UK retail network
• Pace – high-volume, real-time decision making
• Exposure – direct impact on store operations and employee experience
• Ownership – managing cases end-to-end with real accountability

Why Join Inditex

• One of the largest global fashion retail groups
• A business where decisions happen quickly and impact is visible
• Opportunity to build depth in complex, commercial ER
• Work alongside experienced leaders in a high-performance environment

Important

This role is best suited to candidates who are:

• Resilient, decisive, and solutions-focused
• Comfortable working in a high-volume, fast-moving ER environment
• Motivated by operational impact rather than purely strategic HR

If you have strong Employee Relations experience, thrive in fast-paced retail environments, and are looking for a role with real ownership and complexity, apply now.

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