Human Resources & Office Manager

HR & Office Manager is responsible for delivering efficient people management, HR compliance, and office operations. The role ensures a professional, compliant, and productive working environment while supporting business growth, project delivery, and employee engagement across office and field-based teams.

• Responsibilities

A. Human Resources (Core HR Delivery)

• Manage end-to-end employee lifecycle:
• Recruitment coordination (ads, interviews, onboarding)
• Contracts, variations, and offboarding
• Maintain and update HR systems (e.g., SAP SuccessFactors or equivalent)
• Oversee payroll inputs, benefits, expenses, and leave management
• Ensure compliance with:
• UK employment law
• Right to work checks
• GDPR and data handling policies
• Support performance management processes:
• Probation tracking
• Appraisals & KPI/IBT reviews (relevant to delivery roles)
• Coordinate company communications:
• Internal updates
• HR announcements
• Office policies

• Act as first point of contact for employee relations issues
• Manage disciplinary and grievance processes in line with company policy

B. Office Management

• Oversee day-to-day office operations:
• Facilities management (leases, utilities, maintenance)
• Office supplies, equipment, and access control
• Liaise with head of H&S and Manage health & safety compliance, including:
• Risk assessments
• Incident reporting
• Office compliance checks
• Coordinate with external suppliers:
• Cleaning, Office, utilities
• Liaising with directors
• Assisting with scheduling Internal governance meetings and high-level client meetings
• Group distributions and Meeting room bookings
• Organising team building activities

• Culture & Engagement

• Drive employee engagement initiatives
• Support wellbeing and inclusion programmes
• Coordinate company events, inductions, and training sessions
• Promote company values and culture across office and field teams

• Skills

Essential

• Proven experience in HR with CIPD qualified to level 5 or working towards
• Strong knowledge of UK employment legislation
• Experience managing HR systems (e.g., SuccessFactors or similar)
• Strong organisational and multitasking skills
• Excellent communication and stakeholder management

Desirable (Telecoms Environment)

• Experience in telecoms, engineering, or field service industry
• Understanding of:
• Contractor onboarding
• Multi-site operations
• Health & Safety requirements

• Working Conditions

• Hybrid working ( 3 days office + 2 days remote)
• Occasional travel to other sites or offices
• Interaction with both staff and partnership teams

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