Operations Manager – Claimant Injury – Non Fee-Earning
Cardiff
Im working with a successful law firm with an exceptional claimant focusses injury team who are looking to appoint an Operations Manager to support the performance and day-to-day running.
This is a brilliant opportunity for someone with a legal background and operational management experience who enjoys improving processes, driving performance and supporting high-performing teams.
You’ll work closely with senior leadership to keep the department running efficiently, ensuring workflows, KPIs, service standards and resources are all operating at a high level.
What you’ll be doing:
• Monitoring team performance, workflows and SLAs
• Producing KPI and management reports
• Supporting financial and operational performance
• Resource and capacity planning across legal teams
• Driving operational improvements and efficiencies
What experience is needed:
• Previous operations management
• Legal sector experience or a legal background
• Strong organisational and stakeholder management skills
• Commercial awareness and confidence analysing performance data
This role would suit someone who thrives in a fast moving role, supporting people and playing a key part in a successful legal team’s growth and performance.
Apply now to Loraine Silvester at G2 Legal
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