Head of Sales – UK

Head of Sales – UK

The Head of Sales has the primary role of leading the sales department, overseeing activities of junior and senior professionals, monitoring performance, defining KPIs and targets, analysing consumer market behaviour, and defining data‑driven action strategies to optimise commercial performance.

Responsibilities

• Provide leadership and performance management over the sales department.
• Create and implement sales plans that set KPIs for the business.
• Establish and foster partnerships and relationships with key customers externally and internally.
• Evangelise the product and personally help close the largest deals.
• Identify areas of improvement in sales strategies through research and analysis.
• Monitor product and market trends, make forecasts, identify new trends, offering a competitive advantage.
• Utilise analytics tools and work with the analytics team to report on sales performance, successes, weaknesses and opportunities.
• Mentor key positions within the sales department.
• Collaborate across teams – including Dealing, Product, Compliance and Data.
• Take responsibility for the department’s performance against targets.
• Assist in the execution of duties upon request.

Requirements

• At least 5 years of experience in a similar environment, with at least 3 years in a leadership role.
• Demonstrable track record of sales leadership within FX or other cross‑border financial services such as import lending, export lending, international payments and collections, or cash management.
• Experience nurturing very junior talent and managing more senior (3‑5 years) sales staff.
• Strong financial services experience and contacts network.
• Experience working in a commercial bank selling to mid‑size corporates; experience outside a bank (start‑up vendor, FX specialist, cash management) is a plus.
• Experience of the local market.
• Ideally with a business or finance academic background.

Competencies and Personal Characteristics

• Proven ability to bring passion, energy and motivation to a sales organisation.
• Proven track record of exceeding sales quotas and market share goals.
• Excellent people management skills, preferably developed in a sales‑driven environment.
• Comfortable with a phone sales approach.
• First‑class communication skills, able to win people’s commitment and buy‑in.
• Demonstrable ability to mentor, manage and develop people.
• Ability to develop sales strategies, techniques and tactics based on customer feedback and market environment, presenting key selling points and benefits focusing on customer needs.
• Skilled negotiator, able to build and leverage relationships at senior levels within SMB customers.
• Quick learner; strong analytical skills.

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