Legal Counsel – Privacy, Consumer & Commercial

About the role

As Legal Counsel – Privacy, Consumer & Commercial, you will be a key member of a high‑performing legal team, supporting the Legal Director and collaborating across the company. This role involves data privacy and GDPR compliance, consumer and marketing matters, commercial contract support and occasional company secretariat duties.

Responsibilities

• Lead Believ’s data privacy and GDPR functions, shaping and maintaining data protection policies, procedures and internal controls.
• Integrate Privacy by Design principles into business operations, conduct risk assessments on core products and services, review DPIAs.
• Advise on data sharing requests and prepare and negotiate processing and transfer agreements.
• Coordinate and manage DSARs, data‑breach incidents and regulatory queries.
• Assess third‑party privacy risks and support supplier onboarding and off‑boarding processes.
• Ensure data privacy and GDPR policies remain compliant with ISO certifications and updated legislation.
• Collaborate with IT Security on breach responses and incident management.
• Deliver training and raise awareness across the business.
• Monitor legal and regulatory developments and communicate impacts to stakeholders.
• Support the Consumer and Marketing teams by keeping consumer terms and conditions compliant, advising on new customer propositions, advertising, and strategic partnerships.
• Draft and negotiate commercial agreements – services contracts, energy supply contracts, hardware and software purchase contracts, NDAs, commission agreements and roaming agreements.
• Provide contract interpretation and dispute support to the Business.
• Perform company secretariat activities, oversee the trade‑mark portfolio, support M&A and compliance activities as required.

Qualifications

• Qualified solicitor (SRA) in England & Wales.
• Minimum 3 years post‑qualification experience, ideally in‑house and in a fast‑paced scale‑up environment.
• Data protection certification (e.g. IAPP CIPP/E, CIPM, CIPT, AIGP).
• Strong knowledge of UK GDPR, EU GDPR, PECR, and the ePrivacy Directive.
• Proven experience in a data protection role and implementation of governance frameworks.
• Strong consumer protection law knowledge.
• Familiarity with risk frameworks such as ISO.
• Commercial contract experience or willingness to learn.
• Understanding of global privacy laws.
• Commercial acumen suitable for a start‑up and evolving industry.
• Excellent communication and stakeholder management skills.
• Willingness to embed yourself in the business and roll up sleeves.

Benefits

• Competitive salary and bonus scheme.
• 25 days’ annual leave plus 8 UK Bank Holidays and the option to purchase up to 5 additional days per year.
• Wellbeing and mental health benefits (Calm app, medical insurance, critical illness cover, dental, optical & travel insurance, income protection, life assurance).
• Pension contribution matched up to 10%.
• Car benefit scheme, cycle‑to‑work scheme.
• Online learning platform.
• 16 hours of volunteer time off per year.
• Virgin Media / O2 discounts and offers.
• Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds) – available only to employees who started before 1December.
• Enhanced parental leave policy.

Location

Hybrid: 3 days in the Southwark office (Tuesday, Wednesday & Thursday) plus remote work.

Equal Opportunity Employer

Believ is an equal‑opportunity employer. We embrace diversity, inclusion and accessibility and will provide reasonable accommodation for applicants with disabilities.

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