Senior Director, Customer Success & Team Strategy

PassFort – A Moody’s Company in Salford is looking for a Customer Success Manager Team Manager. You will oversee a team responsible for enhancing customer satisfaction and retention, while driving customer-focused efforts to meet sales targets.

Ideal candidates should have over 10 years of experience in client-facing roles, a strong understanding of business concepts, and excellent communication skills. This role requires strategic collaboration with sales leadership and continuous assessment of client health.

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