Emergency Home Responder

Company: Progress Housing Group
Apply for the Emergency Home Responder
Location: Barrow in Furness
Job Description:

Progress Lifeline – Barrow in Furness

Ideal for students in Paramedic, Nursing, Health & Social Care or Public Services.

“The moment you see someone go from scared to settled – that’s why we do this.”

Progress Lifeline provides a 24/7 emergency response service, supporting over 65,000 customers to live safely at home. We’re recruiting Emergency Home Responders in Barrow in Furness for flexible, meaningful work alongside studies.

Why this role suits students

This role offers hands‑on emergency response experience that supports future careers in healthcare and emergency services.

You’ll Gain Experience In

  • Responding to urgent situations
  • Reassuring and supporting vulnerable people
  • Making calm decisions under pressure
  • Working independently within a 24/7 service

The role

Working from home, you will

  • Respond to emergency alarm calls in your local area
  • Assess situations and reassure customers
  • Assist customers after non‑injury falls using specialist equipment
  • Work independently, supported by our Control Centre

Full training is provided, and no previous care experience is required.

Training Provided

  • First Aid
  • Moving & handling
  • Use of lifting equipment
  • Lone‑working safety

No previous experience is required – just the right values and approach.

What You’ll Need

  • You’ll be based in the Barrow in Furness area and respond to calls across the wider local Lifeline service area
  • Full UK driving licence and own vehicle
  • Calm, reliable and compassionate approach
  • Willingness to work night / on‑call shifts

Pay, Leave & Benefits (summary)

  • £26.22 paid for each on‑call standby shift
  • £18.90 per callout (up to 90 minutes)
  • £12.97 per hour for callouts over 90 minutes
  • Mileage reimbursement for all journeys
  • Annual leave linked to rota pattern, plus pro‑rata bank holidays
  • A day’s leave for your birthday
  • Pension with matched contributions up to 7.5%
  • Uniform and full training provided
  • Wellbeing and development support

Progress Housing Group is a Living Wage accredited employer. A full explanation of pay and benefits will be provided at interview.

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Posted: May 30th, 2026