PA to Deputy COO & Director of Transformation & Improvement

Company: North West Anglia NHS Foundation Trust
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Job Description:

PA to Deputy COO & Director of Transformation & Improvement

Secondment opportunity to join Our Team as a Personal Assistant (PA)

We are seeking a highly motivated and experienced Personal Assistant (PA) to provide efficient and comprehensive support to our Deputy Chief Operating Officer and Deputy Director of Strategy & Innovation within the Corporate Executive Support Team. This dynamic role requires exceptional organisational skills, proactive planning, and the ability to manage a varied workload while maintaining high standards of confidentiality and professionalism.

What We’re Offering:

  • Flexible working arrangements, Working From Home and Cross Site working.
  • A collaborative, supportive environment where your contributions are valued.
  • The opportunity to work closely with senior leadership in a vital area of healthcare.

Main duties of the job

The role involves providing comprehensive secretarial and administrative support to the Deputy Chief Operating Officer and Deputy Director of Strategy & Innovation. This includes efficiently managing correspondence and communications, assessing and prioritising workloads to meet deadlines, and autonomously responding to emails and telephone inquiries using sound judgment and initiative.

You will act as a key liaison, handling complex, sensitive, and sometimes contentious information with tact, diplomacy, and confidentiality. The role also requires managing communications effectively with a wide range of stakeholders, utilising negotiation and persuasion skills as needed, while ensuring all duties are performed efficiently and to a high standard.

Person Specification

Education and Qualifications

  • Educated to A level, NVQ Level 3 or relevant equivalent
  • Evidence of continuing professional development

Experience

  • Recent experience of working in an office or equivalent
  • Proven experience of effective meeting arrangements including formal minute taking
  • Recent work experience within the NHS
  • Experience of working in patient experience

Knowledge

  • Advanced knowledge of Microsoft Office Package: including Outlook, Word, Excel and PowerPoint
  • Ability to manage own workload and to work proactively – as part of a small team, autonomously and with a range of colleagues

Key Skills

  • Be able to work under pressure and accurately to tight deadlines
  • Flexible in his/her commitment to the role to ensure workload is adequately prioritised and deadlines met.
  • Politeness, tact and diplomacy, ability to ensure confidentiality at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Posted: May 30th, 2026