About the role
Senior Consultant responsible for implementing, configuring, and optimizing D&I solutions for customers as part of the Professional Services – D&I Consultancy team. The role involves document writing, knowledge transfer, issue resolution, upselling, project‑management advisory, leading projects, managing escalations, and mentoring team members.
Responsibilities
- Requirement gathering & analysis: work with clients to understand business processes, goals, pain points; conduct workshops; map functional and technical requirements to D&I functionalities.
- Solution design & customization: design workflows, processes, and solutions; configure modules such as finance, sales, purchasing, inventory, and project management; recommend and design customisations or integrations with third‑party tools.
- Implementation & deployment: set up and deploy systems; migrate data from legacy systems; test configurations and customisations for accuracy and effectiveness.
- Training & user support: provide end‑user training; develop documentation and user manuals; offer post‑implementation support and resolve issues that arise.
- Escalation & resolution: identify and escalati on complex issues; ensure timely resolution to maintain client satisfaction.
- Project ownership: proactively engage with project teams; coordinate with cross‑functional teams; ensure project milestones are met.
Key competencies
- Leadership skills:
- Decision making: exhibit strong decision‑making capabilities and weigh risks and benefits.
- Empowering others: delegate tasks, motivate clients, and foster ownership of the system after implementation.
- Commercial awareness: understand financial implications of project decisions and align solutions with client goals to maximise value.
- Key behaviours:
- Adaptability: quickly adapt to emerging technologies and shifting project requirements.
- Communication: articulate technical concepts clearly to non‑technical stakeholders; maintain transparent communication.
- Collaboration & teamwork: collaborate effectively with team members, clients, and vendors; foster a respectful environment.
- Problem solving: identify root causes and implement effective solutions, introducing creativity where appropriate.
- Time management: prioritise tasks to ensure timely delivery; balance multiple projects and deadlines.
- Resilience: recover quickly from setbacks and maintain focus.
- Emotional intelligence: manage own emotions, understand others’ emotions, and foster effective relationships.
- Creativity: introduce fresh ideas and perspectives in problem‑solving and solution design.
Experience required
- Proven experience in EPM technology – Tagetik, SAP SAC consultancy, or similar.
- Ability to independently lead projects covering both consolidation and planning.
- Preferably a Chartered Accountant.
- Strong analytical and problem‑solving skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and priorities effectively.
- Proficiency in Tagetik systems and relevant software tools.
- Experience in leading project teams and managing client relationships.
Benefits
- 25 days holiday (plus Bank Holidays), rising to 28 days after 1 year of service.
- Contributory company pension scheme.
- A volunteering day each year.
- Training, learning & development opportunities.
- Casual dress code.
- Cycle to Work salary sacrifice scheme.
- EV salary sacrifice scheme.
- Recruitment and customer bonus referral scheme.
- Annual company events.
- Life assurance x 3.
- Employee Assist Programme.
- Virtual GP.
- Extended maternity and paternity leave.
- And many more!
At Codestone, we are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and dignity. We believe that diversity enriches our work environment, fosters innovation, and drives better outcomes for our customers and communities.
We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, regardless of race, colour, ethnicity, gender, gender identity or expression, sexual orientation, religion, age, disability, marital status, veteran status, or any other characteristic protected by applicable law.
This commitment to equal opportunities and inclusion is integral to our mission and values, and we are dedicated to upholding it in everything we do.
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