To provide people leadership and operational management for the Project Coordinator team, building capability, capacity, and consistent standards across project coordination activities. The role drives continuous improvement of tools, team and processes, enabling Project Managers and technical teams to focus on delivery while maintaining strong governance and client service.
Responsibilities
- Team leadership & service management
- Lead, coach and develop a team of Project Coordinators, including performance management, development planning, onboarding, and support with recruitment and retention.
- Plan and manage team capacity and utilisation across projects, balancing workload and priorities to meet business and project needs.
- Set and maintain standards for project coordination outputs, including quality checks, consistency of documentation, and continuous improvement of templates and ways of working.
- Act as the escalation point for coordination issues and resolve blockers by liaising with Project Managers, Project Controls, and other support functions.
- Implement and promote compliance with company policies, procedures, and agreed project governance requirements.
- Champion effective use of PMIS and M365 tools (e.g., Teams, SharePoint, OneDrive, Outlook) for document management, collaboration, and reporting.
- Identify opportunities to streamline coordination processes, reduce rework, and improve consistency across projects (capturing lessons learned and implementing improvements).
- Project Coordination & delivery support
- Coordinate project administration and coordination services across the project lifecycle (initiation through close‑out), supporting Project Managers and project teams.
- Maintain project records and core documentation (e.g., actions, decisions, correspondence, deliverable trackers, meeting minutes), ensuring traceability and version control.
- Coordinate internal and external meetings (including agendas, papers, minutes, actions, and follow‑up), supporting effective governance and timely decision‑making.
- Support Project Managers with client and stakeholder communications, including preparation for marketing, contractual, change and production meetings as required.
- Track progress of coordination deliverables and highlight risks/issues early; support the team to deliver outputs to agreed programme and budget constraint.
- Perform other duties as needed.
Skills & Experience
- Bachelor’s degree or equivalent experience
- Demonstrable experience in a project coordination / project administration role, ideally within a consultancy, engineering, construction, or professional services environment.
- Experience leading or supervising a small team (task allocation, coaching, quality checking, and supporting performance).
- Good leadership and organisational skills, with the ability to manage multiple priorities, work to deadlines, and coordinate across several projects simultaneously.
- Strong stakeholder management skills, with the confidence to engage professionally with clients and internal teams at varying levels of seniority.
- High attention to detail and quality, with a consistent approach to document management, version control, and maintaining accurate project records.
- Strong working knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, Excel, Word, PowerPoint) and willingness to learn project systems/tools.
- Proactive and solutions‑focused approach: anticipates issues, escalates appropriately, and drives tasks through to completion.
- Clear written and verbal communication skills, including minute taking and producing concise, well‑structured updates.
- Commitment to collaborative behaviours and active participation in an employee‑owned culture.
Qualifications
- Bachelor’s degree
- A minimum of 10 years’ experience in project controls work on engineering and construction projects, including planning, estimating, forecasting, scheduling, cost control, schedule control, and project reports
- Ability to manage proposal preparation, contract review and negotiation, client relationship and win strategy for medium to large EPC Projects
- Strong decision‑making skills
- Strong interpersonal and leadership skills
- Ability to coordinate and prioritise multiple long‑ and short‑term tasks simultaneously
- Strong organisational, analytical and problem‑solving abilities
- Strong oral and written communication skills
- An attitude and commitment to being an active participant of our employee‑owned culture is a must
- Sponsorship (visa) for US employment authorization is not available now or in the future for this position
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