Salary: £10,850 – £13,562 per annum (salary offered between this range, dependent on experience) plus a Car Allowance of £932 per annum
Location: Pollards Hill Hub in Mitcham
Closing Date: 31 May 2026
Hours: Working 14 hours per week – Wednesdays 9am to 5pm with flexibility on how the other 7 hours can be worked across the week (may include some evenings) – to be discussed at interview
Contract: 12 month fixed term contract
About the role
As our Hub Officer, you’ll be at the heart of community life in Pollards Hill. You’ll help deliver a wide range of activities for children, young people, adults and older residents – supporting wellbeing, confidence, skills and social connection.
You’ll work closely with our Senior Hub Officer, the Pollards Hill Community Committee (PHCC) and Moat Foundation to create a welcoming, safe and inspiring space for everyone.
What you’ll be doing
- Deliver activities and programmes that help residents improve their health, wellbeing, confidence and skills.
- Support customers of all ages to get involved, feel included and build positive networks.
- Work alongside the Wellbeing Studio team, PHCC and local partners to co-create a customer-led programme.
- Develop engaging, outcome-focused sessions shaped by community needs.
- Build partnerships, spot opportunities and contribute to projects that enhance lives in Pollards Hill.
- Capture data, stories, photos and case studies (in line with governance guidelines) to help us reflect the real impact of our work.
- Contribute to the smooth running of the hub, including volunteer support and occasional events.
- Experience of engaging children, young people and adults in community or wellbeing activities.
- The ability to listen, empathise and build trust with our customers.
- Strong communication skills – confident engaging people in person, in writing and verbally.
- Good numeracy, literacy and IT skills (including Outlook, Word and Excel).
- The ability to work both independently and as part of a team, including alongside volunteers.
- A creative, adaptable and solution-focused approach to delivery.
- Flexibility to work some evenings and weekends to support community needs.
It would be great (but not essential) if you also have
- Local knowledge of Pollards Hill and the issues affecting residents.
- Access to a car with business-use insurance.
- An understanding of housing policies, safeguarding and confidentiality.
- Experience planning events and community activities.
Benefits
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
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