Resident Engagement Officer

Resident Engagement Officer (FTC, 1 year)

Salary: £34,434 per annum. Working 37 hours a week, Monday to Friday.

Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents.

Duties

• Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock
• Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities, liaising with internal and external partners to ensure value for money
• Provide event support and advice to tenants and leaseholders, implementing a plan to ensure that “hard‑to‑reach” groups are involved
• Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects
• Organise the production of promotional materials and publicity materials for resident engagement activities

Benefits

• £34,434 per annum
• Pension

Experience required

• Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
• Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial
• Self‑motivated, and pro‑active
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks

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