IT & DevOps Support Engineer — Hands-On Ops Bridge

Sony Interactive Entertainment is seeking an IT / DevOps Support Engineer to enhance our operational function across IT and DevOps teams. This hands-on role focuses on second-line support, troubleshooting, and improving service quality.

You will manage operational support tickets, investigate technical issues, and provide advanced support across various operating systems. A practical mindset and experience with ticketing systems and infrastructure support are essential for this position.

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