Job Description
As a Senior Developer, you will design, build, and scale an AI Operations platform supporting Sky and NBCUniversal. You will focus on alert ingestion, correlation, and intelligent automation using full‑stack development, machine learning, and Generative AI (GenAI).
For this role we offer the hybrid working approach with 2 days a week onsite in Osterley/Leeds office.
What you’ll do
- Design, build and maintain full‑stack software solutions using Golang and Python, spanning services, APIs and automation components
- Contribute to the architecture and evolution of Sky’s AI Operations platform, shaping intelligent automation and large‑scale operational workflows
- Develop and operate cloud‑native systems on AWS, including automated testing frameworks, CI/CD pipelines and environment validation
- Build reliable alerting, correlation and automation capabilities that support high‑scale streaming and live service environments
- Produce high‑quality technical documentation, covering design decisions, configuration, deployment processes and operational runbooks
- Collaborate closely with engineers, product teams and operational stakeholders to deliver robust, scalable and observable systems
- Troubleshoot complex distributed systems, identifying root causes and driving continuous improvement across the platform
- Mentor engineers through code reviews, design discussions and technical guidance, supporting a culture of engineering excellence
What you’ll bring
- Strong experience in software engineering within cloud or platform environments, ideally with exposure to IaC, observability and automation tooling
- Proficiency with Golang and/or Python, alongside experience building APIs, backend services and distributed systems
- Solid understanding of data technologies such as MongoDB or Postgres, including schema design, optimisation and operational considerations
- Strong knowledge of RESTful API design, integration patterns and modern automation approaches (including low‑code/no‑code tools)
- Ability to create and maintain clear technical documentation and architectural artefacts, supporting knowledge‑sharing and change management
- A track record of solving complex engineering challenges, introducing innovative ideas and influencing technical direction within a team or platform
Team overview
You’ll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI‑assisted operations.
Benefits
- Sky Q for TV you love
- Exclusive rate for Sky Glass
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
Inclusion & how you’ll work
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home.
Office locations
Osterley – 10 minutes walk from Syon Lane train station. Free shuttle buses to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. 13 subsidised restaurants, cafes, Waitrose, gym, cinema, car wash and beauty salon.
Leeds – two Sky offices: contact centre and digital tech hub at Whitehall, and Central Square customer sales centre. Subsidised cafes, break‑out spaces, gym discounts.
Application process
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
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