AWS Cloud Support Engineer — Incident Ownership & Automation

Troocoo is seeking a Support Engineer to enhance their support team in Bignall Hill. You’ll manage AWS incidents, troubleshoot deeply, and communicate clearly with customers while contributing to the shift from desktop to SaaS.

The ideal candidate has 2-3+ years of AWS experience, coding skills in PowerShell, Python, or Bash, and strong customer service instincts. This hybrid role requires 3 days a week in the office in London and offers opportunities for real engineering work.

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