Estate Manager
Department: Site – PortfolioEmployment Type: Full TimeLocation: Foundation Park (Site)Compensation: GBP 50,000 – GBP 55,000 / year
Reports to: Associate Director – FM
Role Summary
This role is responsible for all aspects of the day-to-day running of Foundation Park, where you will be responsible for the effective management of the Park and its properties and the health and safety aspects of the entire common areas of the estate, internally and externally. High levels of client and tenant engagement and customer service are required, with good management of contractors, security staff, and third‑party contractors, whilst having due regard to expenditure and current legislation.
Skills & Knowledge
- Health, Safety and Environmental Management – ensuring all legal requirements and ISO 14001 and ISO 45001 are met, advising client and occupiers as appropriate.
- Budget setting, management and reconciliation.
- Occupier management.
- Ability to manage contractors to ensure PPM works and reactive maintenance is carried out in line with company policies and procedures.
- Working closely with the FM team to ensure cost recovery and central budgets are effectively managed.
- Work closely with surveying colleagues and central support functions to ensure client strategy is executed.
- Develop rapport with occupiers and look at ways of occupier engagement through placemaking opportunities and events in close liaison with the Occupier Services team where required.
- Attention to detail and high levels of occupier engagement and customer service.
- Able to use own initiative.
- Effective PC skills, including working knowledge of Microsoft and Google packages.
- Pro‑active, flexible attitude to changes in the company, IT systems and the role.
Values & Behaviour
- Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable.
- Self‑management including showing initiative, being proactive and meeting deadlines.
- Embracing change including technology.
- Engaging with the big picture.
- Great service delivery including working in partnership with internal and external individuals and good communication in writing and verbally.
- Achieving results and prioritising work.
- Innovative solutions and problem solving.
- Developing self and others and being willing to learn.
Experience & Salary
Level of Experience / Certifications:
- IOSH essential or NEBOSH desirable.
- 5 years experience in a similar role.
Working Hours: 9am – 5.30pm Monday – Friday
Salary Range (Based on Experience): GBP 50,000 – GBP 55,000 per annum, depending on experience.
MAPP is an equal opportunities employer. All applicants must have the legal right to work in the UK by the start date of employment. MAPP does not provide immigration sponsorship.
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