Remote Public Sector 2nd-Line Service Support Analyst

hackajob is seeking a Service Support Analyst to join their Managed Service team in the UK. You will be responsible for providing 2nd line support to public sector clients, ensuring issues are efficiently triaged and resolved. Key skills include a strong IT background and experience in customer service.

The role also requires familiarity with ITIL standards, strong problem-solving abilities, and eligibility for an SC clearance. The position offers flexible working conditions and a comprehensive benefits package.

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