Product Analyst
Department: Product Management
Employment Type: Full Time
Location: London
Reporting To: Head of Product Operations
Compensation: £37,000 – £42,000 / year
Description
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well‑being solutions.
Guided by our shared missions – “Making the World a Better Place to Work” and “Enriching Connections, For Good” – we’re committed to transforming workplaces and improving people’s daily lives.
Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.
Your Role in our Mission
Due to growth, we are looking for a Product Analyst to join us and support product teams by analysing data, tracking key metrics, and focusing on creating data‑driven insights.
Ideally, you’ve already excelled in an insight, research, or data‑related role at a SAAS company. Your experience should include qualitative research and quantitative analysis.
Benefits
- A flexible holiday plan of up to 40 days per year
- £400 a year Wellbeing Allowance
- Private Medical Insurance
- Allowance for professional development books, E‑books, and podcasts
- Contributory pension scheme
- Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands
Flexible, Hybrid Working
Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.
What You’ll be Doing
- Collect, analyse, and interpret data related to product performance and key analytics.
- Create and maintain reports and dashboards to monitor product metrics.
- Deliver reports/on‑demand requests from product teams (within agreed SLA).
- Deliver product performance related insights required by leadership for monthly reviews, SteerCos, etc.
- Assist in managing the Product Team’s OKR dashboard by capturing data and ensuring consistent and timely reporting on objectives and key results.
- Contribute to the creation of regular reporting, including business reviews and ad‑hoc reports, ensuring accuracy and clarity.
Process Execution
- Follow established processes to ensure data is gathered consistently and efficiently.
- Support ongoing measures to optimize current processes and workflows related to data analysis.
Experience and Skills You Need in this Role
- Proven experience in a Product Analyst, Data Analyst, or Insights Analyst role, particularly in a SAAS environment.
- Relevant educational background in a related field.
- Strong analytical skills with the ability to identify trends and provide actionable insights.
- Familiarity with basic statistical concepts and data analysis techniques.
- Ability to work to SLAs, prioritise requests and deliver information in multiple forms (reports, presentations, dashboards, etc.).
- Ability to work with multiple product teams/stakeholders concurrently.
- Effective problem‑solving abilities with a focus on practical solutions.
- Confidently communicate findings and recommendations to technical and non‑technical audiences.
- Understanding of product metrics and performance indicators.
- Proficiency in data analysis tools (Heap, Tableau, Power BI) and strong Excel skills.
- Good organisational skills with the ability to prioritise tasks effectively.
The Interview Process
- Screening Interview with Senior Talent Acquisition Partner.
- First stage Interview with Head of Product Operations.
- Assessment Task and Final Interview with Director of Product Operations & member of the Product Operations team.
At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger.
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