SaaS Support Analyst – Customer Care & Triage

Diesta Ltd. is looking for a customer-facing Support Analyst / Consultant to manage the support queue for live customers. This role involves coordinating with various teams and ensuring all support requests are addressed efficiently.

The ideal candidate should have strong SaaS support experience, excellent communication skills, and a good understanding of technical issues. You will work in a hybrid model with an office in central London, tackling challenges in the insurance finance sector.

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