Overview
The Outpatient Unit Manager will lead the day-to-day management of unit teams across multiple specialties. The role supports Operations Managers to deliver key performance indicators, service standards, and development initiatives.
Key Responsibilities
- First-line management of the Administration unit, responsible for performance, workload management, policies and procedures, and standards of customer care and quality.
- Ensure appropriateness of services and that Trust performance management requirements are met, including financial expenditure targets, cost control, quality and activity targets.
- Collaborate with Operations Managers to support delivery of key performance indicators and service standards.
About the Group
We are proud to be part of BSW Hospitals Group— a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust, and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues and a budget of 1.6 billion, the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges such as sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
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