Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world’s leading hotel brands? We believe in creating memorable experiences for our guests and want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co‑workers are committed to a culture of respect and kindness. We are currently looking for a Senior Events Manager to lead our Events Sales team at the Delta Hotels by Marriott Waltham Abbey.
What’s in it for you: in addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work
- Uniform Provided: A professional uniform is supplied for all associates
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries
- Pension Scheme: Participation in The People’s Pension
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues
- Career Development: Opportunities for career growth and internal transfers within Marriott’s global network
- Training and Development: Access to training programs to enhance your skills and advance your career
Responsibilities:
- Managing the Events Sales team on a daily basis.
- Leading the execution of activities ensuring that the team delivers a seamless process from initial enquiry to post event.
- Co‑ordinates with all relevant hotel departments to ensure consistent high‑level service throughout the event process.
- Responsible for monitoring the optimisation of the hotel’s meeting room inventory.
- Collaborating with revenue and sales to achieve hotel’s group and catering budget.
- Contributing to the financial reporting, analysis and forecast activity for events.
- Take an active role in the handling of all incoming enquiries.
- Implement Event Management strategy that is aligned with the brand’s business strategy and leads its execution.
- Works closely through pre‑event and post‑event processes with Event Operations to ensure a successful customer journey is achieved every time.
- Handling customer complaints and problems and coordinates with hotel management for resolving these complaints.
- Managing the credit checking process and securing pre‑payments as required for all events.
- Training and developing the Events Sales Team.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
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