Drainage Engineer – Bournemouth

Job Summary

Drainage Technician – Primary focus on domestic and commercial sites, investigating wastewater works, resolving issues for customers, and providing exceptional customer service.

Responsibilities

• Attend sites, investigate & diagnose issues with drainage.
• Advise customers on solutions, including drain clearance, de‑scaling, root cutting, minor excavation, patch lining, and preventative maintenance.
• Operate high‑pressure water jetters, CCTV cameras, rods and other diagnostic equipment.
• Interpret drainage drawings and develop recommendations.
• Maintain professional appearance and support brand awareness.
• Collaborate with Regional Development Managers and colleagues to resolve performance or compliance issues.

Qualifications & Experience

• Minimum 1 year experience in the drainage sector.
• Knowledge of plumbing principles (preferred).
• Experience with drainage tankers (preferred).
• Valid full UK driving licence and flexibility to travel.
• CSCS card holder (preferred).
• High‑pressure water jetting (HPWJ) certification.
• Proficiency with mobile telephone, CRM, and standard office software.
• Excellent verbal and written communication skills.
• DBS check required upon onboarding.
• Ability to work on an on‑call rota providing a 24‑hour service.

Personality Traits

• Lead by example, hands‑on and proactive.
• Positive, can‑do attitude with strong problem‑solving skills.
• Organised, goal‑orientated and eager to learn.
• Independent, comfortable working outside.
• Customer‑centric mindset.

Compensation & Benefits

• Job Type: Full‑time.
• Pay: £28,000 – £30,000 per year plus bonus scheme.
• Company pension.
• Overtime and weekend availability.
• Work Location: On the road across the UK.

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