Post Sales Solutions Engineer (Contract)

Post‑Sales Solutions Engineer

you’ll own the customer journey from implementation to expansion. You’ll ensure smooth onboarding, robust integrations, and lasting success for our global banking, asset management, private equity and advisory clients.

You will:

• Lead technical onboarding for new clients – integration + data connectivity, configuration, technical validation to drive time‑to‑value in partnership with CSM.
• Deliver client training sessions and knowledge‑sharing workshops as part of onboarding.
• Provide proactive technical support and troubleshooting to customers if not resolved through support, working closely with Product, Engineering and Science as needed.
• Deliver the services and deliverables agreed as part of the customer contract aligned to the agreed scope, timelines, and SLAs.
• Scope Professional Services opportunities with the Professional Services Lead for existing customers and execute on them as per agreed scope, timelines, and SLAs.
• Build strong, trusted relationships with customers that drive renewals and expansions supporting CSMs/AEs with technical validation for expansion use cases as required.
• Analyze client usage patterns and feedback to identify product‑improvement opportunities.
• Delineate between commercial CSM and technical SEs in effective pod structure (banking, REAM etc).

Desirable Skills

• Experience in financial services, ESG or climate‑risk data domains.
• Familiarity with tools such as HubSpot, JIRA or similar.
• Prior exposure to working with geospatial data.
• A genuine passion for helping clients use technology to build climate resilience.

Flexibility with travel for client visits.

Benefits

• Contribute to a business making purposeful impact related to climate change.
• Monthly training & conference budget to help you upskill and develop your career (£1,000 per year).
• 6 monthly appraisals and 12 monthly pay reviews.
• Pension contribution scheme.
• Hybrid working (3 days/week in office).
• Mental Health and Wellbeing support via Oliva.
• 25 days holiday, plus Bank Holidays, annual 3‑day Christmas‑closure, and half day on your birthday (36.5 days total).
• Optional quarterly socials, dinners, and fun nights out.
• A fully stocked supply of snacks, fruit and refreshments for the days you are in the office.
• Cycle to work scheme via gogeta.
• Enhanced maternity and paternity.
• Pawternity.
• Dog friendly office (official residence of Alfie, Chief Mischief Officer).

EQUAL OPPORTUNITIES

Climate X is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We are committed to creating an inclusive environment for all employees and welcome applications from individuals of all backgrounds.

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