Sales Consultant (20 hours/week)

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski. As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand product knowledge, using digital tools to enhance the customer experience.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results‑driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing your individuality and bringing creative ideas to the team.

Benefits

• Competitive salary.
• Monthly bonus scheme.
• Industry leading, generous staff discount (60% off the RRP) starting on your first day.
• 30% off the RRP on Swarovski Created Diamonds.
• Enhanced annual holiday entitlement.
• 1 × paid volunteering day each year.
• Food & refreshments provided in store to be enjoyed during your shift.
• Staff referral bonus – up to £250.
• Jubilee awards to celebrate key service milestones.
• Annual awards to celebrate and recognize your achievements.
• Season ticket loan.
• Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts.
• Opportunities for career development, including growth into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser.

Equal Opportunity Statement

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

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