Technical Consultant – Managed Services Provider
Type: Permanent
A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast‑paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio.
The position offers a blend of technical escalation, project delivery, and customer‑facing consultancy, providing a strong platform for long‑term progression as the business continues to scale.
It is a hands‑on, multi‑faceted role with exposure to a wide range of technologies and customer environments.
Key responsibilities:
The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include:
- Acting as a 2nd/3rd Line escalation point for complex technical incidents
- Delivering on‑prem to cloud migration projects, with a focus on Microsoft 365 and Azure
- Providing presales and technical advisory support to the sales team
- Engaging directly with customers to understand requirements and shape effective solutions
- Contributing to the development and enhancement of the MSP’s service offerings
Required experience:
- Strong background within an MSP or multi‑customer environment
- Solid technical expertise across Microsoft 365, Azure, and traditional on‑prem infrastructure
- Confident troubleshooting ability at a 2nd/3rd Line level
- Experience delivering technical projects, ideally cloud migrations
- Ability to support presales activity and communicate technical detail clearly
- A proactive, consultative mindset and a genuine enthusiasm for technology
Paying up to £50k, depending on experience.
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