Resident Liaison Specialist – Housing & Communications

The Construction Index Ltd is looking for an experienced Resident Liaison Officer to join a busy housing team in Leatherhead on a temp-to-perm basis. This role demands strong customer service and communication skills, making it vital for delivering a positive resident experience throughout maintenance works.

The successful candidate will act as the key liaison between residents, contractors, and site teams. Key responsibilities include maintaining relationships, managing complaints, and ensuring effective communication about planned works and any disruptions.

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