Service Performance & Insights Leader

Company: People's Partnership
Apply for the Service Performance & Insights Leader
Location: Crawley
Job Description:

People’s Partnership in Crawley is seeking a Service Performance Manager to lead operational performance strategy. The role requires managing day-to-day performance, supporting Team Leaders, and utilizing analytical skills to improve service delivery.

Ideal candidates will have experience in a customer service environment, strong capabilities in managing service levels, and a commitment to continuous improvement. The position offers generous pension contributions and a commitment to equal opportunities.

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Posted: May 30th, 2026