Senior Complaints & Resolution Specialist (Pensions)

Willis Towers Watson is seeking a Senior Complaints Administrator for their Leeds office. This pivotal role supports the LifeSight Complaints Manager in managing member complaints and ensuring efficient handling of issues while enhancing service quality.

Ideal candidates will have experience with DC pension schemes, possess excellent communication skills, and a proactive approach to problem-solving. The role offers hybrid working arrangements and a comprehensive benefits package, including private healthcare and annual leave.

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