Portfolio Administrator and Support Officer

How you’ll make a difference

As a Portfolio Administrator and Support Officer, you will play a key role working in our Transformation and Efficiency Team and the wider Portfolio Management Office.

If you are highly organised, analytical and motivated, this is an excellent opportunity for you to work at the heart of programme and project activity, providing high‑quality administrative and analytical support and helping to ensure effective governance and delivery across a diverse portfolio of work.

What you will be doing

• As the main point of contact for the Portfolio Management Office, you will provide high‑quality advice and guidance to colleagues, responding to and resolving queries and ensuring outcomes are used to continuously improve the service.
• Processing new project requests received through the portfolio management system, you will ensure they are managed in line with agreed governance arrangements.
• You will provide comprehensive administrative support to the council portfolio board, including agenda and forward planning, using Copilot transcription to capture discussions, communicating decisions and actions, and tracking outcomes to ensure completion.
• Delivering an effective administrative service, you will prepare and issue documentation, ensuring returns are received, analysed and updated in line with required deadlines. You will also communicate changes and developments in policy, working practices and procedures, ensuring systems and templates are updated appropriately.
• You will oversee the PMO team mailbox, taking appropriate action to ensure timely responses, and undertake research to source, monitor, analyse and share specialist information and data.
• You will monitor and maintain budgets, financial information and resources, ensuring accounts are reconciled and variances are identified and reported.

What we need from you

• It is essential that you have previous experience of working in a similar business environment, with an understanding of how programme and project management methodologies are applied.
• To be successful in this role, you will be a proactive, conscientious and highly organised individual who is comfortable working under pressure and managing competing priorities, with excellent analytical skills, managing workloads effectively to meet deadlines.
• We require you to have strong communication and influencing skills, with the ability to build and maintain positive working relationships at all levels.
• You must have the ability to present complex information in a clear, user‑friendly way and adapt your approach to support a range of different workstreams.
• It would be advantageous if you also have experience supporting project or programme work in the areas of organisational improvement, value for money initiatives, performance management, project or programme management or transformation or change initiatives.

What you need to know

Interviews will be held on the 15th June 2026

How a career at South Gloucestershire Council is different

• We offer genuine flexibility to help achieve work/life balance.

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