Temporary Customer Service / Client Care Specialist
Location: Airdrie (relocating to Falkirk – date TBC)Pay Rate: 13.70 – 16.00 per hour (equivalent to 25,000 – 30,000 per annum)Job Type: Temporary (3 months initially, with potential to become permanent)Start Date: ImmediateWorking Hours: Monday to Friday, 9:00am – 5:00pm
About the Role
We are currently recruiting for a proactive and customer-focused Customer Service / Client Care Specialist to join a growing business on a temporary basis. This is an excellent opportunity for someone who enjoys building relationships, driving sales, and delivering outstanding customer experiences.
Please note: the role is currently based in Airdrie; however, the business will be relocating to Falkirk in the coming months. Applicants must be able to accommodate this future change in location.
Key Responsibilities
- Regularly contact existing clients to promote new and seasonal products, encouraging increased spend and strengthening relationships
- Manage and maintain customer pricing, ensuring accuracy and commercial viability
- Conduct outbound calls to cold prospects and lapsed customers to generate new business opportunities
- Analyse customer purchasing trends to identify sales gaps and opportunities
- Keep customer records up to date, ensuring all information is accurate and compliant
What We’re Looking For
- Previous experience in a customer service, account management, or sales-focused role
- Strong communication skills with confidence in making outbound calls
- Ability to build and maintain strong customer relationships
- Commercial awareness and attention to detail
- Comfortable analysing data and identifying opportunities for growth
If you’re immediately available and looking for a dynamic role where you can make a real impact, we’d love to hear from you.
Why Temp with Office Angels
- Employed directly with Office Angels, meaning we’re always on hand to ensure you’re being well looked after
- Access to discount vouchers with many high street brands
- Eye care vouchers and money towards glasses should you require them for VDU purposes
- We can search for permanent work whilst you’re in assignments and offer expert interview support and advice
- Weekly pay
- Pension scheme option (with employer contributions)
- 28 days paid annual leave (Based on a weekly accrual)
- Statutory Sick Pay in the unfortunate event you find yourself under the weather
- Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues
- Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism
Office Angels is an equal-opportunities employer.
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