Outsourced Business Services Administrator – Full Time, Woking Office. Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading!
We have a great opportunity for an Administrator to join our Outsourced Business Services team in the Woking office. This role provides comprehensive administrative support to the Outsourcing, Accounts and HR Services teams, and ensures smooth day-to-day office and reception operations. The post holder supports a range of business processes and contributes to a welcoming and professional environment for clients and colleagues alike.
Key Responsibilities
- Client correspondence including telephone and video calls, letters and emails.
- Monthly billing procedures including drafting bills.
- Assisting with the preparation of proposals.
- Upkeep of HubSpot for management of prospects and client pipeline.
- Support for office marketing and business development.
- Running monthly and ad‑hoc reports, e.g. for service line performance, including analysing the data.
- Processing anti‑money laundering, client onboarding and engagement/disengagement tasks.
- Working with various teams and assisting with organising events/workshops.
- Support for Partners, Directors and Managers, with a variety of ad‑hoc tasks, supporting internal projects, marketing initiatives and operational improvements using Excel, Word, PowerPoint, Templafy and DocuSign.
- Assistance with expenses management and software disbursements.
- Taking and directing calls or referring inquiries.
- Providing occasional front‑of‑house cover including welcoming clients and guests.
This is an indicative list of tasks and responsibilities but is not exhaustive.
Skills, Knowledge & Expertise
We’re looking for a highly organised and proactive individual with strong administration skills and a keen eye for detail. You’ll be confident using MS Office and comfortable managing a varied workload, prioritising tasks effectively while maintaining accuracy and meeting deadlines. With excellent time management and communication skills, you’ll keep colleagues informed, adapt to changing demands and remain calm under pressure.
You’ll bring a friendly, professional manner and enjoy building positive relationships with both colleagues and clients. Reliable and flexible, you take pride in delivering high‑quality work and supporting those around you. Experience in a similar environment or within hospitality, retail or customer service would be advantageous, but most importantly you’ll demonstrate a helpful, can‑do attitude and a genuine commitment to delivering an excellent client experience.
Job Benefits
- Career Development – from learning opportunities to career coaching.
- Competitive Benefits – private medical cover, pension matching and enhanced parental leave.
- Flexibility – agile working is embedded in our culture.
- Perks – volunteering days and wellbeing initiatives.
To find out more about our benefits please read here.
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