Senior Operations & Contract Manager – Frontline Services

DMA Group is seeking an experienced Operations Manager / Contract Manager based in West Bromwich, West Midlands. The role involves leading frontline service teams and ensuring consistency in service delivery across a busy contract.

You will be responsible for team management, operational delivery, and driving performance in a high-volume operational environment. Ideal candidates will have strong leadership skills and experience in complex operational settings.

The position offers a salary of £60,000–£67,000 plus excellent benefits.

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