IT Support Officer
Salary: BS 22-25 (Currently £29,440 – £31,878)
Hours of Work: Full-time, 37 hours per week
Contract: Permanent, salaried
Ready to step up from frontline IT support?
We’re looking for an experienced IT Support Officer to provide high-quality technical support and act as an escalation point within our Service Desk and endpoint environment.
This role is ideal for someone with strong service desk experience who enjoys troubleshooting more complex issues, supporting end-user devices, and contributing to service improvement.
Key Responsibilities
About You
This role includes participation in helpdesk service hours and an out-of-hours rota.
Closing Date: Midnight, Sunday 14th June 2026
Swyddog Cymorth TG
Cyflog: BS 22-25 (Ar hyn o bryd £29,440 – £31,878)
Oriau Gwaith: Llawn-amser, 37 awr yr wythnos
Contract: Parhaol, cyflogedig
Yn barod i gamu ymlaen o gymorth TG rheng flaen?
Rydym yn chwilio am Swyddog Cymorth TG profiadol i ddarparu cymorth technegol o ansawdd uchel a gweithredu fel pwynt uwchgyfeirio o fewn ein hamgylchedd Desg Gwasanaeth a dyfeisiau.
Mae’r rôl hon yn ddelfrydol ar gyfer rhywun sydd â phrofiad cryf o ddesg gwasanaeth sy’n mwynhau datrys problemau mwy cymhleth, cefnogi dyfeisiau defnyddwyr, a chyfrannu at wella gwasanaethau.
Cyfrifoldebau Allweddol
Amdanoch Chi
Mae’r rôl hon yn cynnwys ymgymryd ag oriau gwasanaeth y ddesg gymorth a rota y tu allan i oriau.
Dyddiad Cau: Hanner nos, Nos Sul 14eg Mehefin 2026
…