Security Manager – Gwynedd, LL49 9YF
Position: SecurityManagerType: Full-Time / PermanentBonus: Up to 10% Annual BonusJoin our One Great Team here at Haven as a SecurityManager! Step into a role whereyoullmake a real impact on helping us create a safe,secureand welcoming environment for our guests.As the Security Manager,you’llbe at the heart of an energetic team, leading with clear direction and plenty of motivation.You’llinspire your team to hit their goals and keep uphigh standardsby showing them howitsdone!You’llbe hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly.You’llbe the driving force behind creating a safe and secure environment for our guests,ownersand team, continuously improving our security operations, and solving any issues that pop up. Plus,you’llmake sure everything stays compliant, and on point with company policies.Key ResponsibilitiesTeam Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.Performance Management:Monitorindividual and team performance, providing regular feedback, coaching, and conducting performance reviews.Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.Compliance and Safety: Ensure all operationscomply withhealth and safety regulations, company policies, and standards, includingmaintainingand reviewing the Park Security Plan, Security RiskAssessmentsand Instructions.Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.Requirements– Proven experience in a Security Management role, preferably in a holiday park, resort, or customer service environment.– Valid SIA Door Supervisors (DS) License.– Strong leadership and communication skills.– Ability to work in a fast-paced environment whilemaintainingattention to detail.– Exceptional customer service and problem-solving abilities.– Knowledge of security protocols, procedures and health and safety regulations– Strong organisational and multitasking skills.– Experience in budgeting andfinancial management.– Flexibility to work evenings, weekends, and holidays.
What We Offer– An inclusive, supportive work environment.– Comprehensive training and ongoing support.– Career development opportunities, including fully funded qualifications.– Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to ApplyWere committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at:resourcingteam@bourne-leisure.co.uk
…