General Manager – Manchester

We’re searching for a dynamic General Manager to lead F&B delivery for arguably the world’s most storied football club, Manchester United. We are looking for a senior leader to drive exceptional food and guest experiences for Old Trafford’s 75,000 fans.

Responsibilities & Qualifications

• Leads strategic planning through strong client collaboration, structured execution, and market insight
• Owns end-to-end hospitality operations, delivering exceptional guest experiences, quality, and consistency
• Drives innovation, brand standards, and continuous improvement across all F&B service areas
• Builds, leads, and develops high-performing hospitality teams with a focus on culture, communication, and engagement
• Accountable for financial performance, using data‑driven insights to control costs and grow revenue
• A naturally confident leader, with senior management experience to inspire large F&B operational teams to deliver results
• A positive and passionate focus on food — a natural flare for hospitality
• Proven experience in managing diverse outlets and operational functions
• The ability to build excellent stakeholder relationships, engaging clients and cross‑functional teams
• A passion for building teams with a people‑first approach — background in building and developing high‑performing teams
• A proven track record in leading projects and driving change
• Commercially astute with P&L accountability
• An influential communicator across all levels
• Agile, resilient, and solutions‑focused mindset — the ability to work effectively under pressure
• The skills to balance structured leadership with flexibility, and teamwork

Benefits

• Competitive salary with bonus and full company benefits
• 27 days’ annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

#J-18808-Ljbffr…