Head of Operations

Head of Operations | c.£100k | UK-wide opportunities

This isn’t a job.

It’s running a business. Properly.

We’re looking for operators who want full ownership, not a run of the mill, boring Ops job!

What you’re walking into

• End-to-end ops – multiple revenue streams, multiple teams, one outcome
• Strategic input – take big-picture thinking and make it land locally
• Team & culture – build something people actually want to be part of
• External presence – this role exists beyond the four walls
• Customer obsession – experiences that people remember (and come back for)

What success looks like

• A high-performing, profitable operation with zero excuses
• A team that’s engaged, accountable and switched on
• Customers who don’t just visit… they advocate
• A leader who’s visible, credible and sets the tone daily
• A business that matters locally – not just commercially

The reality

This is not a role where you will be sat in the corner of a coffee shop tinkering away on Excel.

It’s pacey, visible, people-heavy and commercially sharp.

You’ll need

• Strong operational backbone
• The ability to lead from the front (not the office)
• If you’ve run big, complex, multi-site or multi-stream operations and want real ownership…

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