Sr. Talent Acquisition Partner

The Colleague Experience Group (CEG) – Amex’s Human Resources function – is responsible for all colleague‑related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well‑being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.

Responsibilities

• Own the full lifecycle of the end‑to‑end recruitment process, building and being responsible for the development of the recruitment strategy for the various business units across the Amex UK sites.
• Ensure a great candidate experience, owning relationships with internal stakeholders to understand business needs, providing insights and delivering on recruitment objectives.
• Leverage market intelligence and industry trends, including understanding the external market; build candidate slates, shortlist high‑quality candidates, and identify channels to source effectively. Ensure the role can be managed by relevant sourcing and headhunting strategies while keeping our Colleague Value Proposition at the forefront.
• Operate with a high degree of autonomy and visibility as a Senior Talent Acquisition Partner, supporting, sourcing, coaching, and mentoring colleagues in the team with the ability to work independently. Strong senior stakeholder‑management experience is required, presenting data and insights into the recruitment process.
• Coach and mentor peers, leading projects and process improvements independently while ensuring equal opportunities for the team.
• Act as the primary delegate for the Talent Acquisition Manager and step in as needed.

Qualifications

• Recruitment experience in a fast‑paced global recruitment environment handling end‑to‑end recruitment activities, including talent branding, sourcing strategies, selection process, candidate experience, data management, and related responsibilities.
• Demonstrated experience building and maintaining strong stakeholder relationships across multiple levels.
• Proven ability to support the wider Talent Acquisition Partners with complex and high‑impact recruitment cases.
• Experience managing challenging and niche hiring requirements, partnering closely with business to develop and execute effective sourcing strategies.
• Operate with a high degree of autonomy, confidence, and visibility within the organization.
• Act as a delegate for the Talent Acquisition Manager when required, ensuring continuity and effective team support.
• Experience with Applicant Tracking Systems and other recruitment tools, technologies, and platforms to improve process efficiencies.
• Outstanding assessment and interviewing skills; strong command of assessment and selection methodologies, instruments, and processes.
• Good knowledge of the recruiting landscape with the ability to produce external trends, market intelligence, and industry insights.
• Proven ability to listen, understand, convey and relate ideas, concepts, and issues clearly and confidently through all channels while being aware of environmental cues.
• Experience working in a team environment emphasizing group contributions.
• Execute multiple projects/tasks simultaneously under strict timelines.
• Fluency in English and a second European language to a professional standard preferred but not essential.

Employment Eligibility

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

Benefits

• Competitive base salaries
• Bonus incentives
• Support for financial well‑being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on‑site wellness centres staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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