Overview
Hackett seeks talented individuals to join our team. We value creativity, quality and attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team.
The project
As a Store Manager, you will represent the brand’s image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.
Key responsibilities
- Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
- Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
- Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
- Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
- Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.
What we offer
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here’s what you can look forward to:
- Career growth opportunities. Internal mobility and opportunities to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn — no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. We provide a professional and stylish uniform each season.
- A diverse, international, and inspiring team in a dynamic and inclusive environment.
Requirements
- Minimum of three years of relevant experience in fashion retail.
- English speaker; other languages are a plus.
- Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
- Commercial profile, results-oriented, and focused on customer experience.
- Excellence in operational management, with attention to detail and a focus on process efficiency.
The legal entity responsible for this hire is Hackett Limited
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