DV-Cleared Service Delivery Manager | ITIL & Stakeholders

LA International, located in Basingstoke, is seeking a Service Delivery Manager (Process Owner) who must have an Active DV Clearance. The role requires a strong technical background, excellent stakeholder management capabilities, and a deep understanding of ITIL service management practices.

The successful candidate will oversee the delivery of Service Asset and Configuration Management activities, ensuring compliance with SLAs and KPIs while driving continual service improvement based on customer feedback.

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