Emergency Call Handler – Calm, Life-Saving Support

Appello Careline Limited in Norwich is seeking an Emergency Call Handler to provide support to vulnerable clients over the phone. This full-time role involves handling emergency calls with calmness and reassurance, ensuring every response makes a difference.

The position includes training and offers an annual salary of £23,314.20, with benefits such as paid leave, discounts on services, and a pension scheme. A solid education standard and customer service experience are essential.

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