Senior CX Consultant: Healthcare Patient Experience

Avalere Health is looking for a Senior Consultant in CX to lead the development of patient journeys and experience frameworks. In this role, you will operate at the intersection of patient insight, CX/UX thinking, and service design.

You will develop end-to-end patient journeys, apply service design principles, and create actionable experience outputs that directly inform healthcare strategies. This position offers flexible hybrid working options in London.

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