Senior Tier 2 Support Lead — Coaching & Escalations

Company: Job Search Place Limited
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Job Description:

Culligan International in Wolverhampton is looking for an experienced Customer Service Team Leader to oversee the Tier 2 Specialist Support team. This role involves fostering service excellence by effectively coaching and managing performance, ensuring customer queries are resolved efficiently.

The ideal applicant should demonstrate strong leadership skills and a thorough grasp of customer service operations. The position offers various benefits, including 23 days of holiday, a pension scheme, and opportunities for professional growth.

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Posted: May 31st, 2026