Purpose of the Role
To support the organisation and achieve its strategic objectives by identifying business requirements and solutions that address business problems and opportunities.
Accountabilities
- Identification and analysis of business problems and client requirements that require change within the organisation.
- Development of business requirements to address business problems and opportunities.
- Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
- Support creation of business cases that justify investment in proposed solutions.
- Conduct feasibility studies to determine the viability of proposed solutions.
- Support creation of reports on project progress to ensure solutions are delivered on time and within budget.
- Creation of operational and process designs to ensure solutions are delivered within the agreed scope.
- Support change‑management activities, including development of a traceability matrix to ensure solutions are successfully implemented and embedded in the organisation.
Analyst Expectations
Perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in‑depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise.
Lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver consistently excellent results. The four LEAD behaviours are:
- L – Listen and be authentic
- E – Energise and inspire
- A – Align across the enterprise
- D – Develop others
For an individual contributor, develop technical expertise in the work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Take responsibility for the end results of a team’s operational processing and activities. Escalate breaches of policies / procedures appropriately. Take responsibility for embedding new policies / procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub‑function integrates with function, alongside knowledge of the organisation’s products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub‑function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as a contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
Key Responsibilities for Trials Manager
Join us as a Trials Manager to help shape and build enhancements and improvements upon one of our newly launched Android and legacy products. You will look after and help shape the development, user experience and user interfaces on a range of POS card acceptance terminals. Each new software released will deliver new features and enhancements that will undergo User Acceptance Testing and production field before signing off into BAU. You will work closely with stakeholders, developers and product owners to understand their requirements and must demonstrate the ability to challenge and provide recommendations where appropriate while managing trials analysts who are undertaking UAT and trial monitoring.
Required Experience and Skills
- High level of Microsoft Office skills
- Excellent leadership and motivational skills
- Ability to understand technical reference documents
- Experience in UAT/UI/UX reviews, testing and improvements
- Stakeholder management skills
- Satisfy the FCA criteria for an approved person, both initially and on‑going
- Working knowledge of mPOS/PDQ/POS/EPOS products
- Working knowledge of APACS, EMV & Card Scheme Rules & Regulations
Additional assessed skills: risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job‑specific technical skills.
Location
Northampton
Other Information
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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