Availability Window
Mon 06:00:00 16:00:00, Fri 06:00:00 16:00:00, Sat 06:00:00 16:00:00
Compensation
Shift Leader rate of pay starts from £14.76 per hour; this increases to £15.97 for stores inside the M25. Additional payments may apply depending on location.
Role Overview
You will be working in a fast‑paced retail environment where every day is different. As a Shift Leader you will take ownership of activities by coordinating a team to deliver excellent service. You will constantly look for ways to improve service through on‑the‑job coaching and feedback, ensuring customer needs are met and the store remains a safe place to shop.
- Role model natural customer service, ensuring every customer’s needs are met
- Build strong long‑lasting relationships with colleagues to create team spirit and encourage them to be at their best
- Communicate clearly and use a variety of methods to keep the team well informed
- Take the lead confidently, especially when you are in charge
- Be flexible in decision‑making, handling change efficiently to keep the experience right for customers and colleagues
- Maintain energy and drive to deliver beyond expectations while balancing priorities
- Continuously seek ideas and opportunities to serve shoppers better every day
Legal / EEO
Tesco will only recruit individuals who have passed the school leavers age. Candidates must be over the age of 18 if the role involves work before 6:15 am or after 9:45 pm, or work in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
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