Job Description
Security clearance: Must have or be able to obtain UK Eyes Only SC Security Clearance via the UK Intelligence Community (UKIC) process.
Location: Newport, South Wales (some hybrid working available subject to our Hybrid Working Policy). Type: Full time.
What’s in it for you
- Financial reward: competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax‑free technology scheme, discounted shopping and more.
- Work / life balance: 37‑hour week, flexible working around core hours, hybrid working, up to 2 additional TOIL days per month, option to buy/sell holiday. There are no core hours on Friday afternoons. Employees may use this flexibility at their discretion, provided they fulfil contractual hours and meet business needs.
- Personal development: personalised development plan, Airbus Leadership University and unlimited access to 10,000+ e‑learning courses, internal mobility including international opportunities.
- Health & wellbeing: wellbeing benefits (including 24/7 online GP and mental health support), employee assistance programme, discounted family health / dental insurance / eye tests, cycle‑to‑work scheme.
- Family and caregiving: life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving.
- Inclusive environment: wellbeing room, multi‑faith room, employee representative groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity).
Our world is changing, and so are we. From our commitment to zero‑carbon flight to sustainability at the heart of our purpose—what’s your next change?
Role Summary
We are looking for an IT Support Engineer to join Airbus Defence & Space at our Newport site. This is an entry‑level role with mentoring from experienced experts, working on diverse customer queries across multiple products and investigating reported problems.
Key Responsibilities
- Support Airbus Cyber Security’s cryptographic products protecting critically sensitive national and commercial information.
- Support users and maintain equipment on internal and external classified networks.
- Assist in incident management through the process lifecycle.
- Triage faults and reproduce them in a system reference model.
- Patch and test systems to ensure no issues remain.
Key Qualifications
- Keen to learn.
- Knowledge or interest in networking, Windows Server, virtualisation, cyber security, IT support.
Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions.
How we can support you
Many staff work flexibly in many ways, including part‑time. Discuss flexibility at interview; we’ll do our best to accommodate. We can make adjustments for the selection process (e.g., accessible facilities, auxiliary aids, room layout). Any information disclosed will be treated in strict confidence.
As a Disability Confident Employer, Airbus UK offers an interview to any applicant with a disability or long‑term condition who meets the minimum criteria of the role. To ‘opt‑in’, select the option during application submission; our Talent Acquisition team will contact you.
We require awareness of potential compliance risks and a commitment to act with integrity. This is the foundation for the company’s success, reputation and sustainable growth.
Equal Opportunity
Airbus is committed to achieving workforce diversity and an inclusive environment. We welcome applications from all backgrounds, regardless of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all.
Company Details
- Company: Airbus Defence and Space Limited
- Employment type: Permanent
- Experience level: Professional
- Job family: Cyber Security
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